INDICE: PREFACE. CHAPTER 1 TIPS ON TRANSITIONS FOR TECHNICAL MANAGERS. Transition Situations. Manager or Scientist? An Attribute Inventory. ManagerScientist Inventory Score Sheet. Interpretation. Questions to Ask Yourself. Transition SituationsSolutions. References. Bibliography. CHAPTER 2 ADVICE ON CREATING A MOTIVATING CLIMATE. Motivation Situation. What Motivates You? Why Is Motivation Important? Diagnosing Motivation. Applying Theories about Motivation. Motivation SituationSolution. References. Bibliography. CHAPTER 3 HINTS TO INCREASE INTERPERSONAL EFFECTIVENESS. Interpersonal EffectivenessMy Story. The MyersBriggs Type Indicator. Using Type Effectively. Applying Characteristics of Type. Role of Emotions and Trust. References. Bibliography. CHAPTER 4 CLUES ABOUT COMMUNICATION PITFALLS AND STRATEGIES. Communication Situation. Communication Patterns and Factors. The AIDR Technique. Focusing on OthersA Development Experiment. Ask Questions. Challenge Assumptions. Email. Email Guide. Applying the MBTI. Planning a Personal Communication Strategy. Communication SituationSuggestions. References. Bibliography. CHAPTER 5 SECRETS TO MANAGING PERFORMANCE. Performance Situation. Setting Expectations and Goals. Consider Personal StylesBoth Yours and Your Employee's. Managing Performance. Performance Problem Solving. Dealing with Performance Issues. Managing a Performance Issue. Distinguishing between Observations and Conclusions. Performance Conversation Checklist. Tackling Recurring Problems. Performance Issue Linked to Technical Problems. Managing Managers. Suggested Answers for Distinguishing between Observations and Conclusions. References. Bibliography. CHAPTER 6 INCREASING EFFECTIVENESS THROUGH DELEGATION. Delegation Situation. Delegation Choices. Delegation Benefits. Delegation Analysis. Delegation Profile. Planning for Delegation. Styles of Delegation. Relation of U/E to Delegation Style. Delegation Checklist. Delegation Using Type. Temperaments. Applying New Concepts and Skills. Delegation SituationSolution. Delegation ChoicesSuggestions. References. Bibliography. CHAPTER 7 POINTS FOR SUCCEEDING AS A COACH. Coaching Success. Building Connections. How Do Star Performers Network? Group Social Networks. Challenging the Status Quo. Looking Forward. Suggestions for Development Activities. Coaching SuccessSolution. References. Bibliography. CHAPTER 8 TECHNIQUES TO MANAGE GROUPS, TEAMS, AND MEETINGS. Facilitation Situation. Building Collaboration. Role Clarifi cation Activity. Goal Clarifi cation Activity. Group Operating Principles or Norms. Increasing Meeting Effectiveness. Individual Autonomy versus Group Interdependence. Decision Making. Meeting Management Techniques. Application: Your Own Meeting. Facilitation SituationSuggestions. References. Bibliography. CHA
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