Fusion Management cuts through the confusion and hype surrounding Six Sigma, TQM, and other high-profile quality initiatives. Authoritative global quality guru Stanley Marash draws on more than 40 years of experience to reveal how and why many of these initiatives fail, and discuss which elements from each have proven over time to be most effective. He then shows managers and executives how to integrate these elements into an innovative quality program, one that is certain to improve their organizations’ quality, competitiveness, and profitability.
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