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Contenido

The approach of this book is step-by-step, from the initial understanding of the business through measurement after implementation of process change. The focus is on major, discrete change and improvement in groups of projects. Information technology is a major theme. Not only do you need a strategic systems plan for the enterprise and key departments, but a strategic plan is also an integral part of designing and implementing improved processes. Measurement is also a theme throughout the book. With the material in this book, you will be better equipped to do the following: Understand the business and select the most appropriate processes for improvement; assess technology and develop a strategic systems plan for the enterprise and for key departments; create new business processes that work; define a project plan and team that can implement process improvement; market the new process to management and employees; develop an implementation strategy and plan; implement the new processes and measure the results; and, identify and solve problems and issues that arise during the entire project.Provides step-by-step strategies for prioritizing, implementing, and completing a successful project. Discusses how to identify, analyze, and improve weak areas in procedures, policies, technology, infrastructure, and organization. Softcover.

Detalles del artículo

• Páginas : 834
• Editorial : HARCOURT BRACE AND COMPANY,IN
• Idioma : Inglés
• Fecha de Publicación : 01/01/2000
• ISBN: 9780156072397
• Encuadernación : Rústica
• Material Anejo : 1 cd-rom
• Nº Volúmenes : 1
• País de Publicación : Reino Unido (INGLATERRA)