The aims of the book are to: develop awareness (among managers, employees and trade union representatives) of workplace bullying the possible causes of workplace bullying the effects on individuals and communities the implications to NHS consumers how the legal system can be used to address workplace bullying how individuals and management can turn around a bullying culture. Aggression, bullying, harassment and violence are increasingly common within the health service. Based on the personal stories of midwives, this book exposes the bullying culture which permeates every level of the NHS. Bullying behaviours between peers and across the supervisory hierarchy are explored, and the harmful effects of bullying are discussed. The authors provide information on the law relating to intimidation and harassment in the workplace, and offer guidance on how a culture of bullying can be acknowledged and addressed. Definitions of workplace bullying. Why and how do bullies bully?. The effects of bullying. The boss, the bully and the law. Acknowledging and altering a bullying workplace.
INDICE: Introduction What is workplace bullying? Historical and sociological factors: how the NHS bullying centre developed Why and how do bullies bully? The effects of bullying The boss, the bully and the law Acknowledging and altering a bullying workplace: guidance for managers Learning the lessons: the NHS as a developing organisation Suggested further reading Contacts and resources References
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